Up top, where your chimney's problems start — this is the part of the job I love.
On a first visit I know nothing about your chimney — when it was last inspected, whether there's ever been a chimney fire, whether the flue tiles cracked in a freeze. A quick look from the firebox can't answer any of that. The flue liner — the one component keeping combustion gases where they belong — stays invisible.
A Level 2 inspection answers it: I run a camera down the full length of every flue and document its real interior condition, plus the accessible areas where the chimney passes through your home. You get a photo-documented baseline — useful for insurance, for resale, and for every visit after. Once your baseline is on record, future visits can use a faster Level 1 inspection if the system's in good shape.
I built SweepNspect — the inspection software I run every job through — to make sure every visit gets properly documented and that record never gets lost between seasons. Rolling it out means every system on the island gets a fresh, camera-verified baseline under the new standard, including systems I've already serviced.
This isn't about your last visit — it's about mine. I'm holding my own work to a higher bar than I used to, and the only way to know nothing was missed in a prior inspection is to look again, the full length of the flue, and put it on record properly this time. You get the same baseline a new client gets: a documented, photo-verified read on your system, so every visit after this one can move faster with a Level 1.
It's never too soon to get your systems operationally safe — don't wait.
Every price shown up front — nothing is due until your visit.